Primary Care Workforce Academy is committed to protecting your privacy and ensuring a safe and secure online experience. This Privacy Statement applies to the Primary Care Workforce Academy website and governs data collection and usage. By using this website, you consent to the data processing practices described in this statement.

Collection of Personal Information

The Primary Care Workforce Academy collects personally identifiable information, including but not limited to contact details such as your name, email address, home or work address, and telephone number.

We encourage you to review the privacy statements of any third-party websites you choose to link to from the Primary Care Workforce Academy website to understand how those websites collect, use, and share your information. We are not responsible for how third parties process your data or the content of their privacy statements.

Use of Personal Information

The Primary Care Workforce Academy collects and uses your personal information to operate the website and deliver the services you have requested. We do not retain your personal data for more than 24 months unless required by law or for legitimate business needs. We may also use your personally identifiable information to inform you of relevant services, products, or updates.

Additionally, we may contact you to gather feedback on current services and potential new offerings. Other uses of your personal data include:

  • Providing requested services

  • Processing payments and refunds

  • Communicating about products, services, and updates

  • Offering customer support and resolving inquiries

  • Improving our website, products, and services

  • Complying with legal obligations

  • Sending promotional emails (with your consent, which you can withdraw at any time)

We do not sell, rent, or lease our customer lists to third parties.

The Primary Care Workforce Academy tracks website usage patterns to analyse the popularity of different services and improve user experience. This data helps us deliver customised content to users who may have an interest in specific topics.

Use of Cookies

The Primary Care Workforce Academy website uses cookies to enhance your browsing experience. A cookie is a text file placed on your device by a web server. Cookies cannot run programs or deliver viruses. They are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie.

Cookies are used to save time by remembering your preferences and previously entered information, allowing for a more streamlined experience. If you choose to disable cookies, you may not be able to fully experience all interactive features of our website.

Security of Personal Information

We take appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. All personally identifiable information is stored on secure servers, and sensitive data transmission (e.g., payment information) is encrypted using Secure Socket Layer (SSL) technology.

Changes to this Privacy Statement

We may periodically update this Privacy Statement to reflect operational, legal, or regulatory changes. We encourage you to review this statement regularly to stay informed about how we protect your information.

Contact Information

For any questions or concerns regarding this Privacy Statement, please contact us at:

Email: info@pcwa.co.uk

We will make every reasonable effort to address your concerns promptly.